SLID’UP 170 – Sliding / Pocket door hardware kit
Do you sell the door to go with the sliding door hardware?
We do not sell doors. We only sell the sliding hardware.
Do you have every product in stock?
We normally have every product in stock. If an item is out of stock, we will inform you on the website.
Regarding sliding hardware for one door, can a second door be added?
For almost all our sliding hardware, a kit for additional door(s) exists. However, we do offer many sliding hardware for two or even three doors. You can find our kits for additional door(s) here: https://www.slidup.com/us/product-category/straight-door-hardware/spare-parts-straight-door-hardware/gears-straight-door-hardware/
Can I align multiple tracks to increase the overall length?
Yes absolutely! You can align as many tracks as you need.
Can I install bypass doors with a wall mounted set-up?
Yes, but you need to make sure to use double brackets to mount two tracks in parallel. Please refer to the product description to figure out how many brackets are needed (if possible for the range selected).
You can also make your own brackets.
My floor is not straight, is there a way to rectify it?
Yes, there is approximately a 3/16 in (5 mm) rectification on most of our sliding systems and hardware.
Do you offer more color options for tracks and valances?
All tracks and valences are silver. However, you do have the ability to paint them. We advise you use a high quality paint.
What is the condition of the products?
All of our products are brand new.
For a wall-mounting, do I need to purchase any additional items than what is included in your kit?
Our kits include everything for a ceiling mounting. If you want to do a wall-mounting, you will need to add wall-mounting brackets that are sold separately. You can find our wall-mounting brackets here: https://www.slidup.com/us/product-category/straight-door-hardware/spare-parts-straight-door-hardware/brackets-straight-door-hardware/
Is there a maximum weight for a sliding door?
Yes, it depends on the sliding door hardware. Before purchasing one, make sure that your door respects the maximum door weight indicated on the product specification sheet.
Do you offer soft-closers?
Yes we do offer a soft-closer for SLID’UP 170 range. You can find it here: https://www.slidup.com/us/product-category/straight-door-hardware/spare-parts-straight-door-hardware/soft-closers-straight-door-hardware/
How many soft-closers do I need?
If you want a soft opening OR a soft closing, you need 1 soft-closer.
If you want a soft opening AND a soft closing, you need 2 soft-closers.
Do I need a longer track if I am using two soft-closers?
No, you do not need a longer track.
What prevents the door from getting off the track?
Doors cannot get off tracks. In every kit, we provide door stoppers that must be placed at each end of the track.
Does your kit come with a guide for the bottom of the door?
Yes, our kits include a bottom guide. We also sell them separately. You can find our bottom guides here: https://www.slidup.com/us/product-category/other-hardware/bottom-guides/
Do your kits include door handles or locks?
Our kits do not include accessories such as handles or locks. Those products are sold separately. You can find them in our “other hardware” category here: https://www.slidup.com/us/product-category/other-hardware/
What is the rail SLID'UP 170 made of?
The rail SLID’UP 170 is made of aluminum.
What are the dimensions of your tracks?
For SLID’UP 170 serie, our tracks vary between 59” and 106”. Our tracks can be aligned to create a longer track.
Does SLID’UP hardware come with a warranty?
Yes, all our products come with a 5-year warranty.
All the reviews
I received excellent communication and product support from bilingual sales person ( Rodrigo?) Not sure about his name.
Luis S. 04/12/2022 following an order made on 14/11/2022
Reply from SLID'UP Team on 01/01/1970 Thank you for your feedback Luis! Yes it was Rodrigo, I will forward your review to him. SLID'UP Team
The provided mounting hardware are flat head countersunk screws. The predrilled holes in the rails are not countersunk which leaves the head of the screws protruding into the roller assembly travel space. This, in turn, can block/limit the roller assemblies.
MICHAEL L. 20/01/2022 following an order made on 29/12/2021
Reply from SLID'UP Team on 25/01/2022 Thank you for your feedback Michael. This is the first time we have this type of feedback. We do not provide screws for the track fixing because the type of surface depends on each customers. The screws included in the kit are for the plates, not for the track. Our SLID’UP 170 track is manufactured with a small groove the leave space for the rollers and soft-closers. On page 2 of the soft-closer installation guide, you can find information about what to do with the screws that will be above the soft-close. Do not hesitate to contact our customer service at firstname.lastname@example.org or +1 (866) 626-8466 if you need further information. SLID’UP Team.
This hardware is well-designed, well-made, versatile, reasonably priced. I was a finish carpenter for over 40 years and I appreciate the quality of this product.
Scott W. 13/12/2021 following an order made on 18/11/2021
Reply from SLID'UP Team on 08/02/5127 Thank you very much for your feedback Scott, we appreciate it! SLID'UP Team