Sliding barn door hardware kit – ROCDESIGN
Do you sell the door to go with the sliding door hardware?
We do not sell doors. We only sell the sliding hardware.
Do you have every product in stock?
We normally have every product in stock. If an item is out of stock, we will inform you on the website.
Regarding sliding hardware for one door, can a second door be added?
For almost all our sliding hardware, a kit for additional door(s) exists. However, we do offer many sliding hardware for two or even three doors. You can find our kits for additional door(s) here: https://www.slidup.com/ca/en/product-category/straight-door-hardware/spare-parts-straight-door-hardware/gears-straight-door-hardware/
Can the tracks and valances be cut to size?
Yes, all our tracks and valences can be cut to size. You can use a metal saw to do it.
Can I align multiple tracks to increase the overall length?
Tracks can not be aligned for the ROCDESIGN range.
Can I install bypass doors with a wall mounted set-up?
We do not offer brackets to install 2 tracks on the wall for ROCDESIGN.
My floor is not straight, is there a way to rectify it?
Yes, there is approximately a 3/16 in (5 mm) rectification on most of our sliding systems and hardware.
Do you offer more color options for tracks and valances?
The ROCDESIGN range is only available in black, carbon and oxide.
What is the condition of the products?
All of our products are brand new.
For a wall-mounting, do I need to purchase any additional items than what is included in your kit?
The ROCDESIGN kit already includes everything for a wall-mounting.
Is there a maximum weight for a sliding door?
Yes, it depends on the sliding door hardware. Before purchasing one, make sure that your door respects the maximum door weight indicated on the product specification sheet.
Do you offer soft-closers?
We do not offer a soft-closer for the ROCDESIGN range.
What prevents the door from getting off the track?
Doors cannot get off tracks. In every kit, we provide door stoppers that must be placed at each end of the track.
Does your kit come with a guide for the bottom of the door?
Yes, our kits include a bottom guide. We also sell them separately. You can find our bottom guides here: https://www.slidup.com/ca/en/product-category/other-hardware/bottom-guides/
Do your kits include door handles or locks?
Our kits do not include accessories such as handles or locks. Those products are sold separately. You can find them in our “other hardware” category here: https://www.slidup.com/ca/en/product-category/other-hardware/
What is the rail ROCDESIGN made of?
The rail ROCDESIGN is made of iron.
What are the dimensions of your tracks?
For ROCDESIGN serie, the track length is 78”.
Does SLID’UP hardware come with a warranty?
Yes, all our products come with a 5-year warranty.