Do you have every product in stock?
We normally have every product in stock. If an item is out of stock, we will inform you on the website.
Can the tracks and valances be cut to size?
Yes, all our tracks and valances can be cut to size. You can use a metal saw to do it.
Can I align multiple tracks to increase the overall length?
Yes absolutely! You can align as many tracks as you need.
Can I install bypass doors with a wall mounted set-up?
Yes, but you need to make sure to use double brackets to mount two tracks in parallel. Please refer to the product description to figure out how many brackets are needed (if possible for the range selected).
You can also make your own brackets.
Do you offer more color options for tracks and valances?
All tracks and valances are silver. However, you do have the ability to paint them. We advise you use a high quality paint.
What is the condition of the products?
All of our products are brand new.
For a wall-mounting, do I need to purchase any additional items than what is included in your kit?
Our kits include everything for a ceiling mounting. We do not offer wall-mounting brackets for SLID’UP 140 and SLID’UP 150 series.
Is there a maximum weight for a sliding door?
Yes, it depends on the sliding door hardware. Before purchasing one, make sure that your door respects the maximum door weight indicated on the product specification sheet.
Are your rails made of aluminum or galvanized steel?
It depends on the range. We offer aluminum, galvanized steel, or metal tracks. The track material is specified on each product sheet.
What are the dimensions of your tracks?
Our tracks vary between 39” and 118”. On each product sheet, you can see all of the track dimensions that are available for each range. Our tracks can be cut to size or aligned to create a longer track.
Does SLID’UP hardware come with a warranty?
Yes, all our products come with a 5-year warranty.