SLID’UP 190 – Sliding glass door hardware kit
Do you sell the door to go with the sliding door hardware?
We do not sell doors. We only sell the sliding hardware.
Do you have every product in stock?
We normally have every product in stock. If an item is out of stock, we will inform you on the website.
Regarding sliding hardware for one door, can a second door be added?
For almost all our sliding hardware, a kit for additional door(s) exists. However, we do offer many sliding hardware for two or even three doors. You can find our kits for additional door(s) here: https://www.slidup.com/ca/en/product-category/spare-parts/gears/
Can the tracks and valences be cut to size?
Yes, all our tracks and valences can be cut to size. We perform this service free of charge. Just indicate in the comment section of your order and mention the exact length to be cut, in inches or centimeters.
Can I align multiple tracks to increase the overall length?
Yes absolutely! You can align as many tracks as you need.
Can I install bypass doors with a wall mounted set-up?
Yes, but you need to make sure to use double brackets to mount two tracks in parallel. Please refer to the product description to figure out how many brackets are needed (if possible for the range selected).
You can also make your own brackets.
My floor is not straight, is there a way to rectify it?
Yes, there is approximately a 3/16 in (5 mm) rectification on most of our sliding systems and hardware.
Do you offer more color options for tracks and valences?
All tracks and valences are silver. However, you do have the ability to paint them. We advise you use a high quality paint.
What is the condition of the products?
All of our products are brand new.
For a wall-mounting, do I need to purchase any additional items than what is included in your kit?
For the SLID’UP 190, the wall-mounting brackets are already included in the kit.
How far apart should the brackets be?
For a wall-mounting, we recommend you place one bracket every 20”.
Is there a maximum weight for a sliding door?
Yes, it depends on the sliding door hardware. Before purchasing one, make sure that your door respects the maximum door weight indicated on the product specification sheet.
Do you offer soft close mechanisms?
We do offer a soft-close mechanism for the SLID’UP 190 range. You can find it here: https://www.slidup.com/ca/en/product-category/spare-parts/dampers/
What prevents the door from getting off the track?
Doors cannot get off tracks. In every kit, we provide door stoppers that must be placed at each end of the track.
Does your kit come with a guide for the bottom of the door?
Yes, our kits include a bottom guide. We also sell them separately. You can find our bottom guides here: https://www.slidup.com/ca/en/product-category/other-hardware/bottom-guides/
Do your kits include door handles or locks?
Our SLID’UP 190 includes 2 adhesive handles. Usually, those products are sold separately. You can find them in our “other hardware” category here: https://www.slidup.com/ca/en/product-category/other-hardware/
Are your rails made of aluminum or galvanized steel?
It depends on the range. We offer aluminum, galvanized steel, or metal tracks. The track material is specified on each product sheet.
What are the dimensions of your tracks?
Our tracks vary between 39” and 118”. On each product sheet, you can see all of the track dimensions that are available for each range. Our tracks can be cut to size or aligned to create a longer track.
Does SLID’UP hardware come with a warranty?
Yes, all our products come with a 5-year warranty.
All the reviews
If there was 4.5 stars I would choose that. Our sliding glass door turned out perfect but it was an hours long process to get there. My chief complaint would be the instructions. There are visual step by step instructions and a video but no written instructions. For visual people this may work well but I struggled with some of it. A written explanation would have been very helpful for me. We had trouble fitting the sizing pieces as the 10mm ones did not fit our 10mm glass. We improvised and used two different sizes and thankfully it worked. The keeper at the bottom doesn’t work well for carpet flooring as it’s not high enough, I’ll have to find one that fits at the hardware store. The problems I had were not a huge deal in the grand scheme of things and I’m delighted that I was able to hang my glass sliding door for a third of the quoted price I received from the custom shop. Great do it yourself product!
Rhianda L. 13/10/2020 following an order made on 19/09/2020
Reply from Rhianda+L. on 13/10/2020 Thank you for your feedback Rhianda! I will forward your comments to the concerned department. SLID'UP Team